Find answers to your questions, browse our documentation, or contact our support team for assistance.
For iOS applications, updates are managed through the App Store. Simply open the App Store app, tap your profile icon, scroll down to see available updates, and tap "Update" next to our application.
For macOS applications, you can either enable automatic updates in the App Store preferences or manually check for updates by opening the App Store and clicking on the "Updates" tab.
If you experience a crash, try these steps:
Most of our applications sync data via iCloud. As long as you're signed in with the same Apple ID on your new device, your data should sync automatically.
If you're not using iCloud sync, you can manually export your data from the old device (usually in Settings > Data > Export) and import it on the new device.
Yes, most features of our applications work offline. Any changes you make while offline will sync to the cloud when you reconnect to the internet.
Some specific features that require internet connectivity may be disabled while offline, such as real-time collaboration or cloud-based processing.
We love hearing your ideas! You can submit feature requests through: