Note: This FAQ addresses common questions about synchronizing data between multiple devices using our applications.
Our applications use Apple's iCloud service to synchronize your data across all your devices. When you make changes on one device, those changes are automatically uploaded to iCloud and then downloaded to your other devices that are signed in with the same Apple ID.
The synchronization happens automatically in the background whenever your device has an internet connection. There's no need to manually sync or transfer data between devices.
In most cases, iCloud sync is enabled by default when you first install the application. However, you can verify and manage sync settings:
If sync is disabled, simply toggle it on to start synchronizing your data.
Synchronization speed depends on several factors:
Under typical conditions with a good internet connection, small changes should sync within seconds or minutes. Larger data transfers (like importing many files) may take longer.
If your data isn't syncing, try manually refreshing by pulling down on the screen, closing and reopening the app, or checking our troubleshooting guide.
Our applications handle offline changes using conflict resolution:
To minimize conflicts, we recommend avoiding major edits to the same data on multiple devices while offline.
The sync capacity is determined by your available iCloud storage:
If you're running low on iCloud storage, you'll receive warnings from iOS/macOS. You can check your current usage in Settings > [Your Name] > iCloud > Manage Storage.
Pro Tip: If you're a heavy user with lots of data, consider upgrading your iCloud storage plan for seamless sync.
We take data security seriously:
For additional security, some of our applications offer optional local encryption with a password that's never stored in the cloud.
Yes, many of our applications offer selective sync options:
Keep in mind that local-only data won't be backed up to iCloud and won't be available on your other devices.
If you're experiencing sync issues, try these troubleshooting steps:
If problems persist, check our Data Sync Issues troubleshooting guide or contact our support team.